Privacy Policy

Effective Date: May 11, 2026

At NiyamDesk, operated by Sonia Gupta & Associates, we respect your privacy and are committed to protecting the personal and business information shared with us through our website, WhatsApp, email, phone, inquiry forms, consultation forms, document submission channels, and other communication methods.

This website, niyamdesk.in, is operated under the trade name NiyamDesk by Sonia Gupta & Associates, a Practicing Company Secretary firm.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit the NiyamDesk website or use professional services provided by Sonia Gupta & Associates.

By using our website or sharing your information with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information depending on the service requested by you.

Personal Information

Full name
Phone number
Email address
Residential address
Aadhaar details, where required for service processing
PAN details
Date of birth
Photograph
Signature
Identity and address proof documents

Business Information

Business name
Business address
Nature of business
Entity type
GST details
CIN / LLPIN / registration details
Bank details required for filings or registrations
Business documents, agreements, licenses, certificates and supporting records

Financial and Tax Information

Income details
Tax-related documents
Bank statements, where required
GST returns and invoices
TDS details
Financial statements
Accounting records
Investment or transaction details required for FEMA, tax or compliance services

Website and Technical Information

When you visit our website, we may collect limited technical information such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Form submission details
Cookies and analytics data, if enabled

2. How We Collect Information

We may collect information through:

Website inquiry forms
Contact forms
WhatsApp communication
Email communication
Phone calls
Consultation bookings
Document upload links
Physical documents shared by clients
Public government portals, where required for service completion
Client-provided records and declarations

3. Purpose of Collecting Information

We collect and use your information for the following purposes:

To respond to your inquiry
To provide consultation
To understand your business requirement
To prepare and file applications, registrations, returns and compliance documents
To complete GST, income tax, ROC, FSSAI, FEMA, startup, MSME, GeM, IEC and other services
To communicate service updates
To verify documents and eligibility
To maintain client records
To send payment details, invoices and receipts
To comply with legal, regulatory and professional obligations
To improve our services, website experience and client communication
To send service-related updates, reminders and compliance alerts

We do not sell your personal information to third parties.

4. Use of Information for Professional Services

For many services, we may need to use your information on government portals, statutory platforms, tax portals, MCA portal, GST portal, FSSAI portal, Startup India portal, GeM portal, DGFT portal, RBI/FEMA-related systems or other official platforms.

You understand that such use is necessary to complete the professional service requested by you.

We may share your information only when necessary and only for legitimate service or compliance purposes.

Information may be shared with:

Government departments and statutory authorities
Professional consultants, associates or team members involved in service delivery
Payment service providers
IT service providers, hosting providers and website support providers
Courier or document delivery service providers, where required
Legal, regulatory or enforcement authorities, if required by law

We do not share your information for unrelated marketing or unauthorized commercial use.

6. Document Confidentiality

Documents shared by clients are treated as confidential and are used only for the purpose for which they are provided.

However, clients are responsible for ensuring that documents and declarations shared with us are true, complete, current and legally valid. We are not responsible for consequences arising from false, incomplete, forged, outdated or misleading documents provided by the client.

7. Data Storage and Retention

We may retain your information and documents for as long as necessary for:

Completion of the requested service
Legal and regulatory record-keeping
Professional documentation
Future reference for ongoing compliance
Dispute resolution
Audit or statutory requirements

When information is no longer required, we may delete, anonymize or securely archive it, subject to applicable legal and professional requirements.

8. Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, loss, alteration or disclosure.

However, no website, email, WhatsApp communication, cloud storage or digital transmission method can be guaranteed to be fully secure. By using online communication channels, you acknowledge the inherent risks of digital communication.

9. Cookies and Analytics

Our website may use cookies or similar technologies to improve user experience, understand website traffic and analyze visitor behavior.

Cookies may help us understand:

Which pages are visited
How users interact with the website
Which services attract more inquiries
How to improve website performance

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to government portals, payment gateways, social media pages, WhatsApp, external tools or third-party websites.

We are not responsible for the privacy practices, security, content or policies of third-party websites. You should review their respective privacy policies before sharing any information.

11. Your Rights and Choices

You may contact us to:

Request access to your information
Request correction of inaccurate information
Request deletion of information, subject to legal and professional retention requirements
Withdraw consent for non-essential communication
Raise a concern regarding use of your information

Requests may be sent to:

Email: contact@niyamdesk.in
Phone: 8527285843

12. Marketing Communication

We may occasionally send service updates, compliance reminders, newsletters or relevant business information to clients and website users.

You may opt out of promotional communication at any time by contacting us. However, service-related and compliance-related communication may continue where necessary.

13. Children’s Privacy

Our services are intended for businesses, entrepreneurs and adults. We do not knowingly collect personal information from minors. If such information is accidentally received, please contact us for appropriate action.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or website features.

The updated version will be posted on this page with a revised effective date.

15. Contact for Privacy Queries

For any questions, concerns or requests related to this Privacy Policy, please contact:

NiyamDesk
Operated by Sonia Gupta & Associates
Email: contact@niyamdesk.in
Phone: 8527285843
Website: niyamdesk.in
Location: Noida, UP 201307
Service Area: Online support across India